Company Information 1-866 288 2695
241 3rd Street #3 .
City of Industry, CA. 91746
For sales or customer service including price
quotes, product availability, policies,
and shipping please email
For billing shipping and any other
questions please email
For technical support, please email
Return And Exchange
For Return And Exchange, please email
Specialized in Auto Vision Systems, including by not limited to in-Car LCD
Monitor entertainment, Vehicles Rear View Systems, and Security cameras.
We accept American Express, MasterCard, Visa and Discover. There will be no
surcharge for the use of credit cards and your card will be billed only after
one or more of the products ordered have been shipped. Cashier checks, money
orders, company checks and personal checks are also acceptable means of payment.
All orders processed by check or money order will be fulfilled 5 days after
receipt of your check.
A check or money order, made payable to OWL System Inc. DBA:
www.mymobilevision.com, can be sent along with a printout of your order to :
OWL System Inc. DBA: www.mymobilevision.com
1819 Business Center Dr.
Duarte, CA 91010
Attn: Orders Department
Orders paid by means other than a credit card are subject to product
availability change while your payment is in transit or funds are being cleared
and www.mymobilevision.com cannot reserve product or guaranty continued
availability. All checks returned unpaid will be subject to a $30.00 fee charged
www.mymobilevision.com does not accept international orders at this point in
time. All orders will be shipped to addresses within the United States of
America only and must be paid for in U.S. dollars.
All items can be returned within 30 days of purchase for refund or replacement.
The following terms and conditions will apply.
1. Return of non-defective products will be subject to a 15% restocking fee on
2. All returns are required to be labeled with an RMA (Return Merchandize
Authorization) number, which has to be obtained from our returns department
prior to you sending the product back to us.
3. RMA numbers are valid for ten days only and product must reach the returns
warehouse address specified by us before then.
4. Each item to be returned will need a unique RMA number. Products sent back
without valid RMA numbers will not be accepted.
5. Any package received without an RMA number on the label will be returned to
6. Shipping charges are non-refundable.
7. When applicable, credit will be issued one week after the return of a
product. The amount of credit will be calculated based on the cost of item
effective on the date the returned product reaches our warehouse.
8. Defective products can be returned for replacement for the same product,
without a restocking fee being assessed. The return shipping is at the
customer's expense. Upon receipt of the returned defective product by our
warehouse personal, www.mymobilevision.com will ship the replacement product to
you from our facility. There is no additional shipping charge incurred by the
customer for this third leg of the process.